Refund Policy – Job Seeker Payments
Effective Date: March 14, 2024
1. Overview
At Eazyway, we strive to provide a transparent and value-driven experience for all job seekers. This Refund Policy outlines the conditions under which refunds may be applicable for payments made towards subscriptions or other services on the platform.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
Payment Failure or Duplicate Payment: If a payment is deducted but the service is not activated, or if a duplicate transaction is made due to a technical error.
Service Not Delivered: If the purchased service or feature is not accessible due to a system issue from Eazyway.
Incorrect Deduction: If an amount is deducted incorrectly due to a platform error.
3. Non-Refundable Cases
Refunds will not be applicable in the following situations:
- Subscription plans once activated and used
- Cases where the job seeker has already applied to jobs or used platform features
- Change of mind after purchase
- Failure to secure a job or interview
- Incomplete profile or incorrect information provided by the user
4. Refund Request Process
To request a refund, users must raise a request via support@eazyway.io and provide the following details:
- Registered email ID
- Transaction details
- Reason for refund
5. Refund Timeline
- All eligible refunds will be processed within 7–10 working days
- Refunds will be credited to the original payment method
6. Platform Rights
Eazyway reserves the right to:
- Review and approve/reject refund requests based on policy
- Modify this policy at any time without prior notice